faq.GIF
 

Are you available for a commission, project, x?

I love illustrating for others! The best way to know about my current schedule is by emailing me at mia@miaminerva.fi or using the contact form on this website.

Where do you ship?

I currently only ship within Finland in my online shop. Please contact me by email to enquire about international shipping <3

I offer a workaround for UK orders through Etsy.

Please send me an email with what you would like to purchase, and I will create a custom listing for you on my Etsy at https://www.etsy.com/shop/miaminerva.

How long does it take to receive my order?

Typically the processing time for orders is 1-4 business days until I ship them. In addition, shipping takes time.
A rough shipping estimate is:

Within Finland: 2-5 days.

Do you offer tracked shipping?

I ship all orders within Finland (except ones that fit in envelopes) with tracked shipping.

What do you package with?

My jewelry boxes are made from FSC-certified cardboard, which means the wood is sourced from a forest and supply chain that is managed responsibly and sustainably.

My tissue paper is FSC-certified and acid-free paper and printed with soy-based inks.

The cardboard envelopes are recyclable.

Any bubble wrap I use to pack delicate items is reused.

What materials do you use?

All wooden jewelry is made from PEFC & FSC certified sustainably sourced Finnish birch plywood.
All metal parts are stainless steel, in other words surgical steel. This is safe for most people with nickel allergies.
Wooden trays are made from birch in Pieksämäki, Finland.

Where are the products made?

All products are illustrated and designed by me, Mia, in Helsinki, Finland.
All jewelry and its wooden parts are made in Helsinki.
Postcards are printed in Helsinki.
Wooden trays and coasters are made in Pieksämäki, Finland.
Kitchen towels are made in Finland.
Stickers are printed in Sweden.

Business Information

Business: Mia Minerva
Address: /co Apila Pepita Pietarinkatu 14, 00140 Helsinki (Please note that Mia Minerva does not have a physical location, this is only in use for invoice and mailing purposes)
Business ID: 2866354-3

Other questions?

Please don’t hesitate to contact me by email (mia@miaminerva.fi) or through the contact page on this website.